Terms Of Use

 Website Terms of Use  Agreement between user and nvrleveled.com Welcome to nvrleveled.com. The nvrleveled.com website (the "Site") is comprised of various web pages operated by NeverLeveled, LLC ("NeverLeveled"). nvrleveled.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of nvrleveled.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.  nvrleveled.com is a Blog, Forum/Online discussion, E-commerce (selling products or services), Social Networking, News and Information and Surveys/Questionnaire Site Provide the best merchandise available and bring awareness to the hottest events.  Privacy Your use of nvrleveled.com is subject to NeverLeveled's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.  Electronic Communications Visiting nvrleveled.com or sending emails to NeverLeveled constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.  NeverLeveled does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use nvrleveled.com only with permission of a parent or guardian.  Cancellation/Refund Policy Ticket Refund Policy Merchandise Refund Policy All event ticket are non-refundable We advise all customers not to purchase any merchandise, packages or event tickets from anyone outside of our website or vendors. Any purchases made outside of our website or vendors will not be honored. There's no exchange nor refund for any used merchandise. If damage upon arrival, we'll exchange merchandise/product for equal value. Package Refund Policy Return Policy All festival packages are $200 non-refundable thereafter refunds will be issued up to 21 days after request There will not be any refunds given if festival is less than 120 days prior to event . There are a few important things to keep in mind when returning a product you purchased online from NeverLeveled: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from NeverLeveled, either online or from a NeverLeveled representative, can be returned to NeverLeveled. NeverLeveled products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you're returning is repackaged with all product that were included when you received it. There are some items, however, that are ineligible for return, including: Opened software* Electronic Software Downloads Software Up-to-Date Program Products (software upgrades) NeverLeveled Store Gift Cards NeverLeveled Developer products (membership, This is a RocketLawyer.com document. technical support incidents, WWDC tickets) NeverLeveled Print Products *You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.  Links to third party sites/Third party services nvrleveled.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of NeverLeveled and NeverLeveled is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. NeverLeveled is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by NeverLeveled of the site or any association with its operators.  Certain services made available via nvrleveled.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the nvrleveled.com domain, you hereby acknowledge and consent that NeverLeveled may share such information and data with any third party with whom NeverLeveled has a contractual relationship to provide the requested product, service or functionality on behalf of nvrleveled.com users and customers.  No unlawful or prohibited use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use nvrleveled.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to NeverLeveled that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.  All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of NeverLeveled or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.  You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. NeverLeveled content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of NeverLeveled and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of NeverLeveled or our licensors except as expressly authorized by these Terms.  This is a RocketLawyer.com document. International Users The Service is controlled, operated and administered by NeverLeveled from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the NeverLeveled Content accessed through nvrleveled.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.  Indemnification You agree to indemnify, defend and hold harmless NeverLeveled, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. NeverLeveled reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with NeverLeveled in asserting any available defenses.  Liability disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NEVERLEVELED, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.  NEVERLEVELED, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. NEVERLEVELED, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEVERLEVELED, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY This is a RocketLawyer.com document. INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NEVERLEVELED, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.  Termination/access restriction NeverLeveled reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.  You agree that no joint venture, partnership, employment, or agency relationship exists between you and NeverLeveled as a result of this agreement or use of the Site. NeverLeveled's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of NeverLeveled's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by NeverLeveled with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.  Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and NeverLeveled with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and NeverLeveled with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.  Changes to Terms NeverLeveled reserves the right, in its sole discretion, to change the Terms under which nvrleveled.com is offered. The most current version of the Terms will supersede all previous versions. NeverLeveled encourages you to periodically review the Terms to stay informed of our updates.  This is a RocketLawyer.com document. Contact Us NeverLeveled welcomes your questions or comments regarding the Terms:  NeverLeveled, LLC Email Address: info@neverleveledinc.com  Telephone number: 760.244.0014  Effective as of December 01, 2016  

Private Policy

 This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.  

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, fill out a form, Open a Support Ticket or enter information on our site.  

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.  

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.  

Do we use 'cookies'?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Remarketing with Google AdSense

Google Display Network Impression Reporting

Demographics and Interests Reporting

DoubleClick Platform Integration   

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.


California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

Can change your personal information:

By emailing us

By calling us  

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

Within 1 business day  

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third-party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@neverleveledinc.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://www.nvrleveled.com/

info@neverleveledinc.com

Refund policy

Ticket Refund Policy

All event ticket are non-refundable

We advise all customers not to purchase any merchandise, packages or event tickets from anyone outside of our website or vendors. Any purchases made outside of our website or vendors will not be honored. 

Merchandise Refund Policy

There's no exchange nor refund for any used merchandise.

If damage upon arrival, we'll exchange merchandise/product for equal value.

Package Refund Policy

All festival packages are $200 non-refundable thereafter refunds will be issued up to 21 days after request

There will not be any refunds given if festival is less than 120 days prior to event . 

Return Policy

 There are a few important things to keep in mind when returning a product you purchased online from NeverLeveled:

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from NeverLeveled, either online or from a NeverLeveled representative, can be returned to NeverLeveled. NeverLeveled products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all product that were included when you received it.

There are some items, however, that are ineligible for return, including:

  • Opened software*
  • Electronic Software Downloads
  • Software Up-to-Date Program Products (software upgrades)
  • NeverLeveled Store Gift Cards
  • NeverLeveled Developer products (membership, technical support incidents, WWDC tickets)
  • NeverLeveled Print Products

*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken. 

Shipping Policy

All merchandise and product will be shipped within 1-3 day

Please allow 5 -  7 Days for standard Shipping Via FedEx

Expedited Shipping Will Be Extra

If product is received damaged please contact us for return address